Pathetic service

<p>I have had a ticket logged for over 2 weeks now regarding Apple services not functioning after 8pm at night despite no bandwidth being used. I was issued a test 1 GB account and on this all works fine. Go back to uncapped and the problem persists. </p> <p> </p> <p>Despite several replies lies to the tickets and several phone calls no one has bothered to contact me back or actually resolve this issue, which is a clear case of shaping. </p> <p> </p> <p>Ticket ID is </p> <p>76ba66770m</p> <p> </p> <p>I used to openly recommend Axxess but based on recent poor service I will in all likelihood change my provider as clearly customer service is last in Axxess priorities. </p> <p> </p> <p>A pity cause Axxess service has traditionally been very good. </p>