Pathetic, Poor and Unreliable Services from Axxess - I am quite disappointed

I have a Telkom 70GB+70GB LTE Simcard with Axxess however, at the 1st of May 2021, I only received 60GB+60GB Telkom Data on my Simcard which isn't fair. Since then, I haven't received my 10GB+10GB Telkom Data as Axxess keeps on sending emails that the issue will be resolved. Since then, it wasn't resolved. I am still struggling with Axxess to resolve the issue and it is the 28th of May 2021 already. We are moving towards month end and still no 10GB+10GB Telkom Data has been allocated to my Axxess Account.

This is a really bad, poor and pathetic service from Axxess. I will rather look for another trusted and reliable ISP that I know will provide the service as advertised. Unlike Axxess that advertise products but they don't provide the service that I paid for.

I won't recommend Axxess to anyone. Rather go either straight to Telkom and use their services directly instead of Axxess. What's the point of Axxess having a Live chat portal but they don't really help or resolve issues? It's pointless to have a Livechat portal when Axxess can't provide an excellent service...

They keep on sending emails and says the Data has been allocated but it hasn't been allocated to my Axxess account. Poor Services!!!