CG
Craig G

1 reviews | Active since Jan 2020

11 Feb 2020, 06:46

ONE BUNCH OF ******

ONE BUNCH OF ****** I cancelled everything with Axxess at the end of December 2019. I had to phone them to get them to cancel my email accounts and remove my portal, profile etc from their system. Management kept telling me that it had been done via email. I rep**** by email, to him stating that if it has been done why am I still getting emails from him. eventually emails was removed. However I can still log into my portal, so I just changed all my information. At the end of December I made sure that I had used up all of may Telkom data so that I would not loose any when my Telkom sim card was cancelled. Low and behold on the 1st January 2020 my Telkom sim card is reloaded with 40GB data. I phoned Axxess and they told me to remove the sim card from the modem and the would sort it out. yesterday I decided to check the sim card, and I found that there is now has 80GB loaded onto it, 40GB carry over from January + 40GB for Feburay. I am going to have to go to a Telkom store and get them to cancel the sim card, and go to my bank and block all debit orders to Axxess before they try and charge me for the data. I suggest that anyone who is cancelling any Telkom or MTN LTE services to check if the sim's have been cancelled

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