Not receiving service paid for

Account no 068221<br> I am paying for a line up to four megs and have only being getting around one meg or less since the 7th of March. Over five weeks!!<br> Have spoken to call center staff up wards of ten times only to be told they can see my problem but its Telkoms fault. My contract with Axxess is for them to manage the line, they keep \Escalating\" the problem but other than Telkom continually closing the file nothing happens. Latest contact was with Dillon in the lines department on the 18th he was going to refer to his manager and get back to me guess what- nothing.<br> Their accounts dept however are very efficient though I have next month invoice already for this\" service\".<br> "