Not happy

Urgent attention to whom it may concern! Gets this! this has been the longest 2 month ever! I have spent over R300 airtime trying to sort this problem and every time, I have to go to lines, then the accounts and then to technical support, with nobody to assist with the problem. I transferred R1200 in your account . Knowing that fibre line and route was already installed. Just over two months now, no service and no internet as to this date. Just feels like nobody at Axxes cares about their customers. I’m cancelling this account you won R1200 . I will never ever Recommend Axxess to any one ever again, because you pay for services that does not get provided and no customer service either. I would rather go spend my money where the provider cares about their customers. P.S our app said I used 63.42 gigs in October 🤣🤣🤣 so that means your app is also useless. I do not understand the fibre router and router was off during that time . Sorry to say your service really sucks.

Sent from my iPhone