No value for your money

Had my fibre line severed accidently and logged an ISP ticket with Axxess to escalate to Vumatel on the 3rd if October 2022.

I did this twice after that again, just for Axxess to re-log a new ISP in each instance, without having prior history or knowledge of my previous call ins.

This has almost been 2 weeks without fibre which is frustrating and if I did not have to give 30 notice for a fibre cancellation would've done it yesterday - to safe money (on a service) does not always adds to the service you get.