No support from Axxess ISP

Axxess has now pushed me to this point.

I have been having an issue with my internet since the 15th of May 2018, it is now the 23, my ticket has been closed twice and I still have not received any information from then regarding the quality of my ADSL line. Calling after hours support is no help as they do not have anyone on standby. I have requested that the manager of the escalation department call me, no call has been received.

If this does not get sorted before the end of the month I will be moving my ISP and I will make sure not to refer anyone to them.

My issue reference number is: 455AWK160518 Feel free to call me at any time as I am sure you have my new cellphone number on the system as I have requested it to be changed about 4 times and I have also added my number on an email sent to the support email address.

Nicholas Miller