no support

I upgraded from ADSL to fibre in December/January and requested numerous times to have my ADSL cancelled / pushed back to Telkom in order to cancel via both email and support tickets and Axxess blatantly ignore my requests in order to milk me dry, furthermore the response time on any support related requests seems to take days to respond if at all, I had another instance where I had to take out a loan as Axxess refused to assist which put myself in a terrible position over December.