No Support

I have a 50Mbps Fixed LTE Pro internet package with axxess, but not getting even 2Mbps download speeds, over 4000ms ping over Vodacom Fixed LTE. Morclick satelite has a lower ping than the fixed LTE provided by Axxees Can't make a voice call or even a video call for work purposes and well below their 600GB AUP cap. My Vodacom 4G hotspot in the same location has a 40ms ping and can atleast do something with it. Axxess support / Call Center is non existent, waiting for between 10 and 20 minutes with no answer from support, no queue number, just staring into the abyss of no support.