RS
Ruan S

1 reviews | Active since Jun 2009

24 Aug 2015, 08:35

No Response

Hi,<br> <br> I have a mobile data bundle with Axxess and have been struggling with bad signal. I logged a ticket on 25th of June, completed the necessary forms and returned it that same day.<br> <br> I have received a mail from MTN asking the same questions as was on the form I sent so I referred them to that form and attached it to the e-mail. Apart from that, I have not once had feedback from Axxess, I have not once received and feedback from Axxess apart from the 3 times I followed up. <br> <br> Its been 2 months now with stuffol progress. I am extremely disappointed in Axxess.

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Replies (1)
Axxess.co.za
Axxess.co.za's reply24 Aug 2015, 09:01
Official
Hello ouroesa,

We have requested feedback from MTN but we have yet to receive any response on this.

This matter has now been escalated, as soon as we receive feedback on this, we will let you know.

Best regards,