No care attitude

On 19/10 app**** for 8mb adsl with Axxess (area 20mbps capable). <br> ADSL activation conf received from Axxess 01/11. I call Axxess advising line not syncing. Axxess logs fault 02/11. <br> <br> 5/11 call Telkom who escalate. 07/11 tech arrives. Conf modem not faulty. Gets adsl line syncing, but no more voice line? Internet config fails so call Axxess. They changed my login without notifying me. Then manage to connect. REALLY slow! I do speed test & highest I get 0.44mbps download & ping 28ms. Call Axxess, they can't see my line & ask if ADSL syncing. Yes, light is on & able to connect to internet to do speed test. Says I need to wait 30mins due to new username? Talk about BS story. <br> <br> 08/11 test line again & it now get 485ms & 0.22mbps. <br> <br> Today call Axxess again & again they can't see my line. So will log a fault ... AGAIN & still waiting for fault number. <br> <br> It's 6 weeks in total now trying to get ADSL in my home with reporting a fault every step? If call Telkom then get ref to Wholesale, who advise they only allowed to deal with ISP. When talk to Axxess then they can't see my line? So what must I do? Axxess billed me last month for data I couldn't use & still paying for something I can't use.