RR
Ridoh R
1 reviews | Active since May 2015
31 Dec 2015, 16:54
NB!!!! - Extreme Disappointment
Good day<br> <br> I have been calling in almost on a daily basis trying to get a hold of a manager to call me back<br> And everytime i get forwarded to the wrong person or deparment taking my details and failing in the promise to call me back<br> This coming from the #1 voted ISP in SA which im struggling to see why now?<br> I have been struggling for months trying to find out why i have been pushed down from a 10mbs line to 4mbs to 2mbs and now still struggling<br> It cant be the distance from the exchange or i would have never got a stable line before<br> This is a poor reponse to why im getting downagraded constantly<br> Axxess if you respect your clients please call me directly to help fix this
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Axxess.co.za's replyOfficial
04 Jan 2016, 09:39Hello ridodo,
We have sent this off to our teamleaders. One of them will get in contact with you before the end of the day. If you have not received a call by 16h00 today, please send us a mail on *** so we can follow up.
We have sent this off to our teamleaders. One of them will get in contact with you before the end of the day. If you have not received a call by 16h00 today, please send us a mail on *** so we can follow up.
Axxess.co.za's reply04 Jan 2016, 09:39
Official
Hello ridodo,
We have sent this off to our teamleaders. One of them will get in contact with you before the end of the day. If you have not received a call by 16h00 today, please send us a mail on *** so we can follow up.
We have sent this off to our teamleaders. One of them will get in contact with you before the end of the day. If you have not received a call by 16h00 today, please send us a mail on *** so we can follow up.