1 reviews | Active since Dec 2011
Move to new network
Received a email from axxess Dated 20 October 16:44 stated that and I quote from there email \then please change your old IP address to the new IP address between 07:00-11:00 AM on Friday 23 October 2015"<br> <br> Saturday 24 October around 09:10 nothing happened yet and I logged an online fault.<br> <br> 12 Hours later I get feedback stating that \""You will be able to use the static IP as soon as we move over the accounts to the new network.\""<br> <br> This is already more than 2 days after the date stated in there email. <br> <br> Requested eta on the transfer of account and up to now no feedback. <br> <br> Is this possible. Do you experience so many faults and complaints on your network that it takes more than 24 hours to respond to a ticket.<br> <br> Makes me wonder if my move to axxess was a wise decision. <br> <br> You feedback regarding you move to clients are very bad. <br> """
Thank you for your post, we have sent out a newsletter regarding the move, dated- 23 October 2015, informing our clients that we have postponed the move over to the new network to tomorrow (27 October 2015). We have also added notices about the delay on our social media pages.
Thank you for your post, we have sent out a newsletter regarding the move, dated- 23 October 2015, informing our clients that we have postponed the move over to the new network to tomorrow (27 October 2015). We have also added notices about the delay on our social media pages.