1 reviews | Active since Nov 2019
Lying *******: Stay Far Away!
LIES, LIES AND MORE LIES!!!! Don't trust this company under any circumstances. If i could give minus one star, I would.
Not only is it a lie that your unused data from the previous month rolls over to the next, but they also lie about being locked into a contract with them.
I signed up for their Cell C Fixed LTE service which is being phased out at the end of November 2019. I tried to cancel my service as I am moving at the end of November and now I'm being told that they are charging me a R 1000-00 cancellation fee. Apparently I signed a six month contract without knowing it?! So just to reiterate that: they are charging ME a cancellation fee for a service THEY are cancelling! Absolutely ridiculous.
To top it all off, their customer service consultants are extremely rude to the point of being downright offensive. They are so confused about the services being provided and each consultant you speak to has a contradictory response. The one hand doesn't know what the other is doing. Some serious training required there. Best thing about is that they expect you to rate their consultants on your airtime. Do your own performance appraisals on your dime, thank you very much!
I have read many reviews on here and none of them have been rep**** to by the company. Just goes to show that customer service in South Africa is dead and that the customer is always wrong. They won't be seeing me again and I'll be sure to tell EVERYONE I know to stay far away from them. ****************.
