BvdW
Barend van der Westhuizen

1 reviews | Active since May 2016

01 Jul 2016, 06:26

latency in games

<p>to whom it may concern </p> <p>my in game latency is bad i mean you guys say everything is fine but it not my ping jump from 50 - 100 and when u do test on telkom it is 100% but on my account it looks fine if you do a speed test until you play the game , i have aslo ask a tech to call me to give me more feedback is to why i am getting it but still no call back</p> <p>I just want my in game latency to go down </p> <p> </p>

0
Replies (3)
Axxess.co.za
Axxess.co.za's reply01 Jul 2016, 06:30
Official

Hi Barend,

Thank you for bringing this to our attention. We will look into this from our side and get in contact with you.

BvdW
Barend van der Westhuizen's update04 Jul 2016, 06:11
Reviewer Update

hi , someone called me then i ask them to call me the next day as i was not at home but noone called again it looks like axxess dont really care if you report them on hello peter but i wonder if axxess know about the consumers rights because if this is not fixed or i do not get a call soon i will report axxess but the minister of telecoms for not following the comusmers act

Axxess.co.za
Axxess.co.za's reply04 Jul 2016, 07:17
Official

Hi Barend, one of our teamleaders will be in contact with you regarding this shortly.