JE
Jean E

1 reviews | Active since Mar 2009

03 Nov 2015, 08:19

ISSUES STILL NOT RESOLVED

See posts from 14, 20, 28 October. I was promised a daily update, had one phone call. Telkom technician was onsite, problem was sorted for 2 days, this morning I have 292ms ping, poor download and upload. I'm now refusing payment as there is no usable service supp**** by Axxess. They can go ahead and suspend my service, I will keep posting on hellopeter every 5 days until such time as they honor their agreement.

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Replies (1)
Axxess.co.za
Axxess.co.za's reply04 Nov 2015, 08:38
Official
Hello jeaneras,

We trust that one of our managers has been in contact with you regarding this?