1 reviews | Active since Jul 2016

14 Jul 2016, 19:38

Internet spike

<p>On their website it says that they have experienced a sharp spike of network usage, they also say that their engineers are trying to fix the problem but it has been a day and still no increase in network speed. Surely if the are the best ISP in South Africa with the best service why is this happening? </p>

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Replies (1)
Axxess.co.za
Axxess.co.za's reply15 Jul 2016, 09:16
Official

Hi Tristan

This was caused by a high demand for bandwidth on our network when Microsoft released updates for Windows. The load is looking alot better this morning so speeds should be picking up again and quite possibly return to normal within the next day or two.

Best regards,