1 reviews | Active since Jul 2016

10 Jul 2016, 19:36

Internet speeds and general service support

<p>Abo****ely disgusting! I was with CyberSmart on a 10m uncapped line. Never a single problem, always great line speeds. Moving house, I decided to sign up with axxess going on a recomendation from a friend. Worst decision I could have made!! Absolutely rediculous. Due to my area I downgraded to a 8m line, also uncapped with axxess. My download line speed varies between 0.25 and 0.9, of the 8 I am paying for! Numerous attempts have been made by logging tickets etc etc. Out of frustration Ive even logged a ticket with each and every department. Still, no updates or feedback! Truly dissapointing experience with axxess.</p>

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Replies (1)
Axxess.co.za
Axxess.co.za's reply11 Jul 2016, 07:24
Official

Hi Pierre

Thank you for bringing this to our attention, we will look into this and get in contact with you on the details provided.