Inept consultants and lying supervisors.

I had incredibly disjointed and terrible service from Axxess with broken service agreements and loss of data from my account with no provision made for a refund or a reactivation of my services that they cancelled.

Their sales consultant assured me that my LTE subscription would not be discontinued after I asked for a fiber product. And come the beginning of the new month, they cancelled my LTE data and I lost about 450gigs of data. Their consultants refused to put me through a supervisor. Their supervisors took an entire day to contact me back. And when they did. They said that the recordings was *******ed and they couldn’t prove what I was saying. How do you trust a company that lies and covers up their mistakes? And makes no attempt to recover what their negligence cost me in my loss of data. Their company policy and training for customer service is up to ****. I would advise anyone using Axxess to vote with your feet and find another ISP. I would never use them.