Incredibly disappointed!

From the 28th of December we've been trying to get our Axxess account activated.

Today after a 19 minute 53 secs phone call I finally gave up. I explained - VERY freaken politely - to the call centre agent that I'm at a point where if by tomorrow I don't have access, I will be considering cancelling this line.

Immediately she got agressive and didn't give me chance to express or explain myself and told me if I want to cancel I should cancel.

I'm deeply disappointed in Axxess! Even if none of this was Axxess's fault. I was still your client! I've sent two emails today - no reply. I spent 20 minutes on a phone call just to be told if I want to cancel I should do so.

This attitude is definitely not going to bring Axxess far in an economy where there is already too much competition and very little money going around.