INCOMPETENCE!!!! WAITING A FULL MONTH FOR A SERVICE WITH 1000 EXCUSES

I am very u happy with this company and quite frankly they may close ther offices. I have been applying for fibre on the 20th of October. Its now almost the 20th of November. Router has been dilivered but no fibre line as yet. Endless stories about address being captured wrongly.. They are blaming it on Zoom Fibre who is suppose to come do the instalation.. You get billed because of a account being onhold all becausue of their incompetence of capturing the correct address. Im fed up and as of now im cancelling. WOULD HIGHLY NOT RECCOMENT THEM TO ANYONE LOOKING TO HAVE FIBRE THROUGH THEM...