If I could give Axxess a 0 star rating, I would.

If I could give Axxess a 0 star rating, I would.

I am extremely dissatisfied with the service provided by Axxess. Not only was I unable to get my internet connection restored, but I also had to endure rude and unhelpful support staff during my attempts to resolve the issue.

Despite multiple calls and efforts to troubleshoot the problem, the support team seemed disinterested and lacked the necessary expertise to assist me. Their unprofessional behaviour only exacerbated my frustration and left me feeling undervalued as a customer.

In today's digital age, a reliable internet connection is essential, and the lack of support from Axxess and Metrofibre has significantly inconvenienced me both professionally and personally. I would strongly advise against choosing this provider if you value quality service and customer support.