I CAN'T ACCESS WHAT I PAID FOR!!!

LAST MONTH I APP**** FOR MOBILE DATA TO BE ADDED TO MY EXISTING MTN CONTRACT BY AXXESS FROM 1 FEBRUARY, BUT THAT PROVED TO BE A LOST CAUSE WHEN AXXESS DIDN'T EVEN PROCESS MY ORDER UNTIL I PESTERED THEM THE FOLLOWING DAY. THEY DIDN'T EVEN HAVE THE DECENCY TO RESPOND TO MY COMPLAINT - JUST PROCESSED THE ORDER WITHOUT A WORD OF EXCUSE OR APOLOGY.<br> <br> ONCE ACTIVATED, I WAS TOLD (BY AN AUTOMATED EMAIL NONETHELESS) THAT IT WOULD TAKE 72 HOURS FOR MY NUMBER TO BE ABLE TO ACCESS AXXESS' MOBILE DATA APN. I THOUGHT IT'D BE A GOOD THING TO GIVE AXXESS A CHANCE AND WAITED THE REQUIRED TIME. HERE I AM - 4 DAYS LATER AND I STILL AM HAVING NO LUCK. I HAVE SET UP THE APN BTW.<br> <br> AND I CAN'T CALL THE CALL CENTRE USING MY MINUTES PROVIDED BY MTN. I'M REQUIRED TO PAY FOR THE DAMN CALL DUE TO THE WAY AXXESS HAS SETUP ITS CALL CENTRE!<br> <br> I'VE ALREADY PAID FOR THIS PRODUCT AND NOW I AM SITTING - 5 DAYS AFTER YOU ACTUALLY REMEMBERED TO (WITH MY HELP!) PROCESS IT!<br> <br> I AM SEEKING EITHER A FULL REFUND OR DISCOUNT ON THIS MONTH'S SERVICE PLUS THAT MY MTN NUMBER ACTUALLY BE PROVISIONED TO ACCESS WHAT I'VE PAID FOR, OR I WILL BE CANCELLING AND OPENING A CASE OF ***** AGAINST AXXESS WITH MY LOCAL POLICE AND MY ATTORNEY