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Alan E
1 reviews | Active since Jul 2020
15 Jul 2020, 15:14
Horrific service from Axxess
After nearly two weeks of trying to get LTE fixed line from MTN through Axxess i have two customers that after hundreds of online chats, telephone calls etc still no success. Firstly they sent the incorrect SIM cards (wrong serial No's) then once they discovered their mistake they sent two new SIM for the customers. Three days later still not working, they keep blaming MTN. Only good thing i have to say is that Kelly a supervisor has tried to help as much as she can. FRUSTRATING
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Alan E's updateReviewer Update
17 Jul 2020, 09:36And two weeks later still nothing sorted by Axxess they dont return calls, answer emails yet two of my customers have sat for two weeks without them solving MTN Fixed line
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Alan E's update17 Jul 2020, 09:36
Reviewer Update
And two weeks later still nothing sorted by Axxess they dont return calls, answer emails yet two of my customers have sat for two weeks without them solving MTN Fixed line