NM
Nokulunga M

1 reviews | Active since Aug 2020

03 Jun 2023, 14:33

Horrible service.

Bad customer service from axxess customer care, I called requesting to have my services reconnect. The first consultant I spoke to was Lungelwa cut the call on me, I called again spoke to Vuyokazi who kept putting me on hold, when I asked that this is a chargeble call she needs to try to be quick because I am gonna ran out airtime she told me to make a payment of R0.1 and send her proof of payment to have my services reconnected. Is axxess telling me they can't reconnect my services because of 1 cent. What a bad customer services, I have asked to speak to a manager Vuyokazi put me on hold again until I ran out of airtime and no one has called me back again.

0
Replies (0)