SK
Sean K

1 reviews | Active since Sept 2015

23 Mar 2017, 14:11

Horrible service

<p>Jeepers! From someone who has traditionally serviced us well, this latest encounter really leaves a bad taste in the mouth. It seems (i hope) that the only way i'm going to get service from you guys is by coming here - sad!</p> <p> </p> <p>With reference to the following email;</p> <p> </p> <p>---------- Forwarded message ----------<br />From: Sean Krige ********** />Date: Mon, Mar 20, 2017 at 9:41 PM<br />Subject: Re: Router configuration<br />To: Angelo Du Plooy ********** Axxess ********** />Cc: Dannean Krige ********** Noeline van Zyl ********** <p><br />Hi Angelo,</p> <p>I hope you are well.</p> <p>I am the account holder (Acc No: 064825) of the line and package Noeline (my tenant) is making reference to below.</p> <p>Please be sure to respond to her email as a priority, as issues with our line have seemingly not been resolved, with numerous tickets having already being opened and escalated without resolution.</p> <p>Your assistance and speedy response is greatly appreciated.</p> <p>ps. Kindly deal directly with Noeline to as the user of the service.</p> <p>Kind regards,</p> <p>Sean Krige<br /> ********** 015</p>

0
Replies (1)
Axxess.co.za
Axxess.co.za's reply23 Mar 2017, 14:24
Official

Hi Sean, kindly accept our sincere apologies for the delay, kindly know that your query is still under investigation and feedback will be communicated.