WO
Willnes O
1 reviews | Active since Aug 2020
22 Jul 2025, 19:00
HORRIBLE HORRIBLE SERVICE
Absolutely worst ISP EVER!!!!
Have been without internet since 8 July 2025. They don't have technicians to come and assess the problem. Keep referring it to Forgfoot. Takes 2 weeks to get feedback and then they just close the ticket to say the issue is resolved.
Its not!!! To make this even worse its a rental property where students live. I am 100km away and they want me to drive there to reconfigure the router. ABSOLUTELY RIDICULOUS!!
STAY AWAY!!!!!!!
PS: I still don't have internet.
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Replies (1)WO
Willnes O's updateReviewer Update
23 Jul 2025, 07:51To add insult to injury struggled to get access to my axxess protal for an entire day. When I went to the cancelation page, it said to call them if the cancelation was because of a unresolved issue. So I called them and guess what.... No help.
Reply: Sorry sir we can't assist you with any cancelation queries over the phone please send an email...
Truly the worst experience I have ever had with any service provider.
image.png 41.88 KB
Reply: Sorry sir we can't assist you with any cancelation queries over the phone please send an email...
Truly the worst experience I have ever had with any service provider.
image.png 41.88 KB
WO
Willnes O's update23 Jul 2025, 07:51
Reviewer Update
To add insult to injury struggled to get access to my axxess protal for an entire day. When I went to the cancelation page, it said to call them if the cancelation was because of a unresolved issue. So I called them and guess what.... No help.
Reply: Sorry sir we can't assist you with any cancelation queries over the phone please send an email...
Truly the worst experience I have ever had with any service provider.
image.png 41.88 KB
Reply: Sorry sir we can't assist you with any cancelation queries over the phone please send an email...
Truly the worst experience I have ever had with any service provider.
image.png 41.88 KB