HORRIBLE CONECTIVITY HORRIBLE SERVICE

I am an existing Axxess client. I notified and ordered a new fibre installation 4 weeks ago due to me moving house. I still haven't received a call with regards to scheduling the installation and I have sent mail after mail to Axxess asking what is going on or any update with NO response.

Besides the fact that the connectivity of the WiFi I had via Axxess was absolutely horrible, I am not getting any service here!!! I pay a lot of money every month, and they do nothing for it.

I work from home and I have had NO WiFi this whole week!!!!

Terrible non-existing service!!!!!!!!!!