DH
DG Heath'cote
1 reviews | Active since Nov 2020
20 Sept 2021, 12:23
HIGHLY DISSATISFIED WITH THE SERVICE OF AXXESS.co.za
I am disappointed with the service delivery of this company. I logged a complaint in September as my WiFi was out of service for 4 days. I spoke to the technical support Manager Jimmie and he was helpful enough to do follow up and it was sorted. Today, I am supposed to log into my employers website to teach from 3pm - 11pm but my service goes down again. This is now becoming a problem as it interferes with my employments. My salary and wellbeing depends on this job and it does not seem to phase AXXESS at all. I am now requesting a call from a Senior member of AXXESS to contact me back and assist in connecting me urgently as it is imperative that I go online IMMEDIATELY!!!!
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