Great turnaround times on faults

I won't lie things started bad. I was told my service was active, but sadly it wasn't.

After logging a fault with the lines department, I was told to wait 72 hours while the fault is investigated. On the literal 3rd day, just after the 72 hour mark, I was informed that the line was up, and went to check. Everything seems functional.

I'd like to thank the agents I've pestered these past few days via the online chat, namely Lauren, Siphamandla, and most recently I received a call from a very helpful lady named Kelly. Thank you all for putting up with me, and providing great service.