Great Business that chases customer happiness! May God bless this business grow!

Alright, this is not the first time I deal with Axxess and they strive to make sure that I am happy! Their service is amazingly good! They would rather take the loss than lose a customer.

My LTE Sim card for CellC with Axxess had stopped working without any reason. So after doing a lot of tedious troubleshooting, they offered to send another SIM card. Which they did. Now when the new SIM arrived, my data that was available on the previous SIM (91 gigs out of 100) was lost, so on the new SIM they added a prorata'd gigs (probably system default), so I contacted them that I was left with 91 gigs.

I was assisted by Scott who, after consulting with the manager, managed to credit my account with the same amount that I had paid that month. This means that they gave me the month of June for free. (56 gigs plus the 9 gigs I had used on the first SIM)