Good on paper, bad in reality

Prior to signing up with Axxess I only heard great things. This was short lived and I can safely say that Axxess definitely has the worst attitude from any ISP I've dealt with. My issue is that I am still unable to port my line over from Telkom to Axxess. It has been a nightmare. Instead of trying to help me the customer, Axxess flung me into the crossfire of finger pointing and blame shifting. I felt like a number and they didn't seem to care. They blatantly ignored my complaints on social media. Guess this rising star is burning so bright that they don't feel the need to satisfy their existing customers. Hugely disappointed!