GET ANOTHER PROVIDER

As a long standing customer i always regarded Axxess as a good service provider ( but unfortunately your reputation as one of the best has been slipping , not just according to me but look at social media and hello Peter.

I will have to join that as what i saw today was shocking.

1) I have a full fibre outage since Sunday ( Sunday logged , till now no update ) 2) The team manager cannot even provide me a update - how do you know what is going on ? 3) I have been hearing escalated to Telkom since Sunday - we are going into day 5 still down. 4) as mentioned you have to provide an update after 48 hours - please advise ( nobody mailed me or called me ) 5) My contract is with Axxess not Telkom ( i don't want to hear anything about it is Telkom ) i pay Axxess enough to support.