Follow up on refund

Hi there I'm just following up on my refund I received a call from Axxess after I wrote the first report saying they will make a note about my refund. Then last week Friday I received an email from Taryn Strydom saying that they're processing my request.<br> I sending my query this way cause I get the best results this way.<br> Please don't invoice me the end of this month or I will mail you again and again until I get this mess sorted out. If I choose to stay on with Axxess I would like to use your service on a prepaid system if this possible otherwise leave it. <br> Thanks Tristan