Fixed LTE services does not work. You will get intermittent connectivity throughout the month

The Fixed LTE service does not work, the throughput is bad and it is getting worse day by day. Every single month I call customer centre and complain about the connectivity issues, and what makes it worse is that they never have a solution other than resetting the sim and asking you to switch your router off and on. Since the 1March 2024 I've been having the worst intermittent connectivity to a point where I can't even download WhatsApp videos, never mind a movie. I've made numerous calls again and again and was told the same thing, same troubleshooting at some point a lady by the name of Zola refused to log a fault with MTN saying they need to exhaust all troubleshooting options, even though she could see that I phoned multiple times on that day and have done multiple troubleshooting she didnt want to log a fault. My biggest frustration now is that its the beginning of a new month and I'm suppose to get my full speed but it doesn't seem like it. My internet connection still buffers, at some point it disconnects itself and notifies me that I don't have internet connection and yet I'm paying for uncapped LTE. I am beyond livid at the poor service and would like a refund for this month cause clearly I paid for a service that doesnt work.

If anyone out there is thinking of getting a service with axxess, please think twice.