Fibre outages affecting me greatly

Ive been with Axxess from my ADSL days. Ive always had top notch service and tech assistance. I understand that services offered by Axxess is dependable from Frogfoot and others. What i dont understand is paying for service that i dont use because of outages. Perhaps it would be best that I be at least be reimbursed for for not using service because of these outages.

AXXESS is been good to me in value for money, service and tech team that know their story.

Maybe coming up with a axxess sim that a fair amount of Data be loaded and used in the event of outages may be a solution.

I dont buy data at all because of my reliance to Fibre and Axxess and that worked for me till these rolling fibre outages.

I hope this gets to the decision makers in Axxess, I know them from the days they operated from a tiny shop in Westborne Road PE to where they are in the Orange Building in Cape Road GQ.