Extremely Slow Fibre Installation Time

<p>I ordered my axxess fibre line on the 31st of December last year (axxess claims awaiting time of around 31 day, which is standard) it is now the 11th of February and I have not yet even had someone call me to come inspect the premises prior to line installation. </p> <p> </p> <p>I have had to personally call and escalate the situation to a manager (who has been helpful and who is the reason why I'm not giving it one star) but the fact that I had to personally drive the situation and the absolutely insane time it has taken has severely dampened my opinion of Axxess. I used to happily recommend their services, no more of that. Even if they manage to get it installed within the next two weeks I would have effectively spent one sixth of the year waiting for an order that should have taken less than a month. If you order an axxess fibre line then prepare yourself for a Rollercoaster of frustration, anger, disappointment and fatigue that you won't soon forget. </p>