EXTREMELY DISSATIESFIED CUSTOMER

Due to No Service received from Axxess I cancelled by subscription with them. I had a fibre cable broken and requested assistance and all I got the entire time from the agents were that the problem was escalated to the fibre provider and that they tried to contact me. When I asked for them to verify the contact number they gave my old cellphone number that is out of order for 3 years already although my contact details and my husband number were given to them. I was without fibre for 3 weeks and they deducted 1 month's installment without me having my fibre. When I found another Service Provider I had to pay another month's installment to get my line released. The most frustrating experience I had with a company is an understatement and I will definitely not recommend Axxess to anybody