DOUBLE DEBITED AGAIN

whats wrong with you guys?? i sent how many mails last month cos of double debit order by u, then u re funded me for the sim card that is not working, low and behold u do the same again this month, I TOLD U THE 401 SIM CARD NEVER WORKED, i told u i had to order a new sim card from axxess because the existing one did not work, i told u to cancel the wrong sim card, i told u to make sure u dont double debited me again this month, and what happened, NO ONE WAS DOING THEIR JOB, cos this morning u did the same thing, im going to reverse and stop ur debit order tomorrow morning and pay u via EFT cos staff are not trained, or too damn lazy to do the job right, U BETTER PAY ME BACK AGAIN FOR UR STUPID FAULTS and did u see all the complains about ur company, geezzz are u not ashamed of that ????? fire the staff and get people who wants to work