WS
Werner S
1 reviews | Active since Nov 2015
05 Nov 2015, 16:04
Double charged
Contacted axxess monday already that they double charged me Received sms Whe have had upstream issues with processing your credit card your account will not be affected Then this morning I received message from the bank I am in the red and the double payment did go of , so it is costing me time of work petrol go to the bank banking fees because of Your ***** up, apologies don't work if it costing me money because ***** up on your side, I am siting here thinking of canceling all of my services dsl , 3g and web hosting and going to some other provider.
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Axxess.co.za's replyOfficial
05 Nov 2015, 16:54Hello wernerza,
Thank you for bringing this to our attention. We will send this through to our Accounts Teamleader and Callcentre Manager for investigation. One of them will be in contact with you shortly.
Thank you for bringing this to our attention. We will send this through to our Accounts Teamleader and Callcentre Manager for investigation. One of them will be in contact with you shortly.
Axxess.co.za's reply05 Nov 2015, 16:54
Official
Hello wernerza,
Thank you for bringing this to our attention. We will send this through to our Accounts Teamleader and Callcentre Manager for investigation. One of them will be in contact with you shortly.
Thank you for bringing this to our attention. We will send this through to our Accounts Teamleader and Callcentre Manager for investigation. One of them will be in contact with you shortly.