DON'T HOST DOMAINS WITH AXXESS BEWARE

Hotsing website. Hardly ever reply to tickets and sometimes when they do they ask or say something that does not help ... issues not resolved for a month. I also get told to call in and when you call in then it will say busy phone number. Now I want to take ny hosting somewhere else and they do not want to release my domain name because they want a months notice and another guy is saying he wont release my domain name because there i an outstanding invoice but I don't want to host my site with you and you are not sticking to your end of the bargain saying you will give us support.... So I do not know what to do. I want my website back now so that I can give it to another service provider that replies.... also funny how all of a sudden when I say cancelation then I get replies.