SB
Stephanus B

1 reviews | Active since Sept 2011

24 Apr 2015, 13:15

Do not make use of Axxess Mobile

In the last month, I've been using my Axxess Mobile data a lot. But as with any other Mobile service provider - If your data is completed, you can't use it anymore until you top up your account. Sadly with Axxess they let you use data you don't have until one day they decide to cut the account. Then one thinks your data is finish, so you top up with 2 Gb of data, only to find out that you have 500Mb available. This is unacceptable. I will rather go over now to Afrihost Mobile Data Service.

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Replies (1)
Axxess.co.za
Axxess.co.za's reply28 Apr 2015, 15:56
Official
Hello fb@t,

Thank you for your post, we have identified an issue with the capping your mobile account, it has been rectified and this will not happen again.