Do not join

I regret signing up with Axxess in Jan, the worst part of this business is technical support. I've been with no Internet connectivity for over 5 days, the call center agents are trained on the 3 same problem solving techniques and no resolution. Vumatel confirmed there is no issue on their end but axxess keeps blaming vumatel, I escalated to the Team Leaders Sinazo and Anita they have been no help. I'm still still with no Internet connectivity this morning I had to phone for feedback as they will never phone and give feedback. When it comes to technical support Axxess is the worst this is the 3rd I'm sitting with no Internet connectivity for more than 5 days this year. I strongly recommend no one signs up with company the support is not trained to assist, management is rude and you still sit with the same problem