Dissatisfied with axxess

My son has a data bundled ac with axxess for over 2 years and is utilizing the line which I'm paying telkom for. it was only realised recently that both of us are paying for the same line. I'm paying telkom and axxess is also charging him for line with the data bundle. I regard this as ***** as we are being charged twice for 1 line. Many attempts were made to sort out this problem but no joy so far. I request axxess to sort out this matter as soon as possible and credit us for the line charges from date of inception. I also request their service to be cancelled and line released back to telkom with immediate effect. I would also appreciate it if management gets in contact with me with regards to this complaint.

axxess ac no 196397

N Moosa

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