Dishonest and ***********

<p>on the 16 of April I reinstated my dsl account, the trouble started there, I had slow speed, access blamed Telkom, every time I called the agent would try to get me off the line, instead of listing to my query. now I use my internet for work and I have lost hundreds of Rands because of axxess incompetence, the overcharged me when I paid in full, they would bill me double the amount, the same accounts colleague will credit me the amount they was owed to me then advise me to make anothet payment even though I sent her screen shots of her own emails, managers are never available, you can never call and get assistance or a fist call resolution, now I paid more than I should have but my line was repeatedly cut, now imagine teaching English online and you are unable to because the axxess colleagues were to dam lazy to read the notes to see that you paid more than you should, all they want is money from you, I enquirered about the premium uncapped package and my package was changed and I was billed R67, and again they will argue with me, they have become a pathetic network</p>