DISGUSTING SERVICE

ABSOLUTE JOKE!! App**** on on the 3rd of April for a fiber line and ISP service. The Fiber line was installed the very next day by Vuma. Add said I get a free router to which I had to pay R249 for delivery. The so called router only arrived today the 13th of April. This after the add said nothing about a 2 - 10 day delivery time. And upon question this, I too was refused to be put through to a manager. Agent dropped the call and did not bother to phone back or get the "so called" manager to phone me back. I was then informed via email that they don't have stock. So who's lying to who here and why? As mentioned, the router arrived today, only to be a mobile phone router (LTE). Not a router for a house. So not even that could be done properly. Yet since I "app****" for this so called service, they keep sending me mails I have to pay the full amount for the service which I refused to do and ultimately ended upon closing my application today as I can't deal with these clowns any longer. And before I forget, the add said R595 for the first two months. They expect me to pay the full R745 of whatever and nobody answers me as to why I'm not being billed for the R595. Again. No manager in sight or non existent. Very nonchalant attitudes and absolute terrible service. Makes me wonder what would happen if I ever had a technical issue. . . NEVER NEVER NEVER EVER EVER EVER will I recommend anybody use these guys. Disgusting the way you are treated.