DISAPPOINTING SERVICE!!!

First, I would have hoped to reach Andrew or Franco to show them what image their employees gives their company!

We have jumped from ticket to ticket regarding an LTE-A sim that was never allocated on the system when the double data special was on, Our client have already paid and nothing has been done to this, it has been 2 months now?

Anika WIlson keeps saying she will forward our ticket to the developers, but still no feedback after telling us she will get back to us?

I am a software developer myself and i can promise you it does not take 2 months to either fix the **** or to give some ****ty excuse as to why there was a problem?

If you cannot resolve this we have no other choice than to move our services away from axxess!

And after reading reviews of axxess on hellopeter i do not understand why axxess does nothing to improve?!