Cut for non payment

I don't own a credit card and on their web site i can not add my bank details seeing it is not on their system.<br> I made a EFT payment on the 1st and send the proof of payment.<br> <br> I have now been cut for the third time this month and every time i phone it is because of non payment. I have send the proof of payment now twice and phoned your finance department twice and every time they say it is showing payed. I asked now twice for them to make a note that i will pay by eft every month. They given a email address where i must email my proof. I have done so. <br> I am tired of phoning for something that is not my fault and it costs me more money for your mistake.<br> Your ticket system is also just for show seeing that most of my tickets just get closed and no feedback.<br> <br> Please sort this out.<br>