customer service has gone so bad it seems nonexistent.

Ever tried to call a service provider for assistance with an issue. and have them never pick up the phone? quite frustrated. i have been with axxess since 2011 and have been very happy for the earlier years. sad i cant say the same for the last year and a half - from staff who don't even know how to talk to a customer on the phone, no emails answered to having no calls picked. Axxess if you keep adding more services surely u need to add more resources to run that effectively. and failure to even pickup calls is just failure to do your business well. Good Luck!