1 reviews | Active since Oct 2013
Completely useless service and bad attitude
<p>So again my uncapped business account is not working for a week now. Axxess are doing nothing to rectify the problem. Everytime I phone I just get told they will escalate it. In the meantime I am without internet and paying for a service that are not working. Rally Axxess? You used to be the leaders in the market but seemingly have lost the plot. I mean really I have already one line moved to Telkom which are 10 times better currently that you. When I mentioned that your support agent told me that I must move everything aay and put the phone down in my ear. Lovely customer service.</p>
Hi Johan, can you please email us the number that you called from when you were told to move your services away, our callcentre manager would like to listen to that call to address this.
Please send us your line number to ***.
Hi Johan, can you please email us the number that you called from when you were told to move your services away, our callcentre manager would like to listen to that call to address this.
Please send us your line number to ***.
More than a week later and still nothing, someone phoned and made promises but alas nothing happened again. Starting the move of my account to Telkom.
More than a week later and still nothing, someone phoned and made promises but alas nothing happened again. Starting the move of my account to Telkom.